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Your AI receptionist answers every call 24/7, books service visits, qualifies leads, and dispatches no-heat and no-cool emergencies while your techs stay on the job.
A no-heat call rings a few times and hangs up. No voicemail, no callback, no job. Watch what happens when PhoneFlow answers instead.
The daily reality for HVAC companies trying to grow
You're on a rooftop unit, in a crawl space, or brazing a line set. The phone rings. You can't answer. That customer calls the next HVAC company on the list.
A furnace out at 2 AM in January. An AC down on the hottest Sunday of the year. These high-value emergency calls go to voicemail and customers find someone else.
The first cold snap or heat wave hits and the phone does not stop. Your office answers one call at a time. Everyone else hits voicemail.
Human services cost $2-5 per call, can't book into your calendar, and often get details wrong. The ROI doesn't add up.
PhoneFlow handles the calls so you can handle the jobs
Every call answered on the first ring. Day, night, weekends, holidays. No more missed opportunities when you're on a job site.
AI books appointments directly into your scheduling system. No phone tag, no manual entry, no double-bookings.
AI identifies emergencies, collects critical info, and immediately alerts your on-call tech via call, text, or app notification.
AI asks the right questions: What is the system doing? Is anyone without heat or cooling? What is the address? All captured before you call back.
Connects to ServiceTitan, Housecall Pro, Jobber, and more. New leads automatically logged with full call details.
AI sends appointment confirmations, directions, and pre-visit info automatically. Professional communication without the work.
Same powerful AI, customized for your specific business
Furnace repairs, AC replacements, tune-ups. AI captures the system details, the symptoms, and the address, then books the visit.
Property managers and facilities teams expect fast answers. AI logs the unit, the location, and the urgency, then routes to the right tech.
No-heat calls spike the moment temperatures drop. AI prioritizes by urgency, captures furnace and boiler details, and alerts your on-call tech.
AC failures and walk-in cooler emergencies cannot wait. AI flags time-sensitive calls and gets them to your team immediately.
Members expect priority service. AI recognizes maintenance inquiries, books seasonal tune-ups, and keeps your shoulder-season schedule full.
Duct cleaning, filtration, and air quality inquiries add up. AI qualifies the request and books estimates without tying up your office.
No IT department required. No complex setup. Just results.
30-minute call to understand your business, services, and how you want calls handled.
Our team builds your custom AI receptionist with your business info, pricing, and scheduling rules.
Simple call forwarding from your existing number. Keep your number, gain 24/7 coverage.
Every call answered, every lead captured, every emergency dispatched. You just show up and do the work.
Everything HVAC owners ask before getting started
During setup, we configure the AI with your services, pricing, service area, business hours, and how you want different situations handled. It learns your business just like training a new receptionist, but it never forgets and never calls in sick.
Absolutely. You define what constitutes an emergency (no heat in freezing weather, a failed AC in a heat wave, a down walk-in cooler) and how to handle them. The AI can immediately call or text your on-call technician, collect critical details, and even provide safety instructions to the caller.
The AI can transfer calls to you or your team when needed. You set the rules: always transfer for certain issues, transfer during business hours only, or take a message and have you call back. You stay in control.
PhoneFlow starts at $0.25/minute with no contracts. Traditional answering services charge $2-5 per call and can't book appointments or integrate with your tools. Most HVAC companies see 50-70% savings while getting more functionality.
PhoneFlow integrates with ServiceTitan, Housecall Pro, Jobber, Google Calendar, and many more through built-in integrations and our workflow builder. If you use it, we can likely connect to it.
Book a free assessment and see exactly how many jobs you're losing to missed calls and how PhoneFlow can help.
Get Your Free AI Receptionist