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Your AI receptionist books grooming, boarding, and daycare appointments directly into your point of sale, captures new-client intake information, and sends reminders that reduce no-shows — so you can stay with the pet on the table.
The daily reality for groomers, boarders, and handlers
You're mid-groom with clippers in one hand and a wriggling Goldendoodle in the other. The phone rings and there's no one to grab it. The caller hangs up and dials the groomer across town.
Every new client means the same questions: breed, weight, age, vaccines, temperament, last groom. By the time you've taken the info, the next call has gone to voicemail.
An unbooked grooming slot is revenue you'll never recover. Without reminders or deposits, industry no-show rates sit in the 15–25% range — a brutal hit for a small shop.
"What time can I drop off?" "Can I pick up late?" "Do you still need the vaccine record?" Same questions every day, always interrupting something else.
PhoneFlow handles the phone so you can handle the pet
Every call answered — during grooming sessions, overnight boarding checks, weekends, and holidays. No missed calls, no voicemail black hole.
Grooming, boarding, daycare, and walking appointments are created in your existing point of sale or booking system the moment the call ends.
The AI captures breed, size, age, vaccination status, temperament notes, and special instructions up front, then files them in the pet's profile before the visit.
Automatic text reminders ahead of each appointment. Industry data shows well-timed SMS reminders can meaningfully reduce no-shows.
For supported point-of-sale systems, PhoneFlow can text a secure pay-link to the caller so they complete a deposit or pay-ahead through your existing payment processor.
When a caller mentions aggression, anxiety, or medical considerations, the AI captures the notes and flags them on the appointment so your team sees them before the pet arrives.
Same AI, tuned to your vocabulary and workflow
Full grooms, bath-and-tidy, breed-specific cuts, de-shed, nail trims, teeth brushing. Service time estimated from breed and coat, so the schedule doesn't get overbooked.
Lion cuts, sanitary trims, mat removal, nail caps. The AI screens for temperament and handling notes before booking a sensitive feline into a busy slot.
Overnight stays, weekend trips, extended vacations. Drop-off and pickup windows, vaccine verification, feeding and medication notes — all captured on the call.
Full-day and half-day reservations, recurring weekday packages, last-minute openings. Temperament-test requirements communicated clearly to first-time callers.
Service-area checks, route scheduling, addresses with special notes (gate codes, parking). Bookings placed directly into your day and routed geographically.
Recurring walks, drop-in visits, overnight sits. The AI handles recurring schedules, key and access notes, and pickup / drop-off coordination.
No IT team required. No complex setup. We do the heavy lifting.
Short call to walk through your services, pricing, intake requirements, hours, and how you want the phone handled.
Our team configures the AI with your service menu, policies, and intake questions, and connects it to your point of sale.
Keep your existing number. Simple call forwarding routes calls to PhoneFlow whenever your team can't pick up.
Every call answered. Every grooming and boarding appointment booked straight into your calendar. You stay with the pet.
Everything pet-business owners ask before getting started
Yes. The AI asks for breed, weight, age, vaccination dates, temperament notes, and any special instructions, then files the information in your booking system or pet profile before the visit.
Yes. PhoneFlow books boarding stays and daycare days, confirms drop-off and pickup windows, and communicates your policies on late pickup, required vaccinations, and belongings.
Yes. PhoneFlow sends SMS confirmations and reminders ahead of each appointment. Industry data shows well-timed reminders can meaningfully reduce no-show rates.
PhoneFlow does not take payment details over the phone. For supported point-of-sale systems, we can text the caller a secure pay-link so they complete a deposit or pay-ahead through your existing payment processor.
Yes. When a caller describes behavioral concerns, the AI captures the notes and flags them on the appointment so your groomers or handlers see them before the pet arrives. You choose whether flagged bookings go straight to the calendar or need a human review first.
PhoneFlow starts at $0.25/minute with no contracts. You only pay for the minutes the AI is actually on a call — no monthly seat fee, no surprise charges.
Yes. PhoneFlow handles concurrent calls, so a busy Monday morning doesn't produce busy signals or hold times.
1 Industry data on pet-grooming no-show rates and after-hours booking behavior, compiled from booking-software vendor reports (MoeGo, Gingr).
Book a free assessment. We'll show you exactly how PhoneFlow would handle calls for a pet business like yours.
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